U.S. flag

An official website of the United States government

Dot gov

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Https

Secure .gov websites use HTTPS
A lock () or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

branding: 'Branding' navigation_second: 'Navigation Second' footer_first: 'Footer First' footer: 'Primary Footer' footer_second: 'Footer Second'

Why did I get a Tentative Nonconfirmation (Mismatch)?

A mismatch means that the information you entered in Self Check did not match records available to the Department of Homeland Security (DHS) and/or the Social Security Administration (SSA). A mismatch case result from Self Check does not necessarily mean that you are not eligible to work in the United States.

A DHS Mismatch may occur if:

  • Your name; Alien Registration Number (A-Number); Form I-94 number, Arrival-Departure Record number; and/or foreign passport number are incorrect in DHS records;
  • DHS could not verify your U.S. passport, passport card, or foreign passport information;
  • Your information was not updated in DHS records;
  • Your citizenship or immigration status changed;
  • Your record contains another type of error;
  • You did not enter your information correctly in Self Check;
  • You did not enter your information correctly when you created your myE-Verify account; or
  • You locked your Social Security Number (SSN) in myE-Verify.

 

An SSA Mismatch may occur if:

  • Your citizenship or immigration status is not current with SSA;
  • You did not report your name change to SSA;
  • Your name, Social Security number, and/or date of birth is incorrect in SSA records;
  • Your SSA records contain another type of error;
  • You did not enter your information correctly in Self Check; or
  • You did not enter your information correctly when you created your myE-Verify account.
Last Updated Date: