This section highlights many of the changes we've made and includes links that will help you learn more. Our goal is to make your transition seamless so let us know if there’s anything we can do to help.
2024 Upgrades
New Features and Updates for Direct Access Users
| Improvement Description | Benefit to Users |
|---|---|
| Updated the tutorial and knowledge test to reflect E-Verify’s current processes, images, branding and resources. | Provide new and existing users with more accurate information and an improved experience. |
2023 Upgrades
New Features and Updates for Direct Access Users
| Improvement Description | Benefit to Users |
|---|---|
| Users can request an email with a password reset link be sent to the email address associated with their User ID. | Provides users with a more secure process for resetting passwords. |
| Removed the knowledge-based security questions used to reset passwords. | Provides users with a more secure process for resetting passwords. |
| Updated the employee’s attestation from “An alien authorized to work” to “A noncitizen authorized to work.” | Aligns with new language being used by USCIS. |
New Features and Updates for Web Service Providers
| Improvement Description | Benefit to Users |
|---|---|
| Updated the employee’s attestation from “An alien authorized to work” to “A noncitizen authorized to work.” | Aligns with new language being used by USCIS. |
| Ensured that web service developers can change their password both before and after it has expired. | Improves the user experience and security when resetting developer passwords. |
New Features and Updates for Direct Access Users
| Improvement Description | Benefit to Users |
|---|---|
| Users can request an email with a password reset link be sent to the email address associated with their User ID. | Provides users with a more secure process for resetting passwords. |
| Removed the knowledge-based security questions used to reset passwords. | Provides users with a more secure process for resetting passwords. |
| Updated the employee’s attestation from “An alien authorized to work” to “A noncitizen authorized to work.” | Aligns with new language being used by USCIS. |
New Features and Updates for Web Service Providers
| Improvement Description | Benefit to Users |
|---|---|
| Updated the employee’s attestation from “An alien authorized to work” to “A noncitizen authorized to work.” | Aligns with new language being used by USCIS. |
| Ensured that web service developers can change their password both before and after it has expired. | Improves the user experience and security when resetting developer passwords. |
2022 Upgrades
New Features and Updates
E-Verify Revised Further Action Notices and Referral Date Confirmation Letter
Terminology Change
| Old Term | New Term |
|---|---|
| Tentative Nonconfirmation | Tentative Nonconfirmation (Mismatch) |
| TNC | Mismatch |
| Case Verification Number | E-Verify Case Number |
| Contest | Take Action to Resolve |
| Old Term | New Term |
|---|---|
| Tentative Nonconfirmation | Tentative Nonconfirmation (Mismatch) |
| TNC | Mismatch |
| Case Verification Number | E-Verify Case Number |
| Contest | Take Action to Resolve |
Further Action Notices
| Improvement Description | Benefit to Users |
|---|---|
| New clearer language. | Easier for the reader to comprehend the document. |
| Clarified mismatch process steps | Help the reader know where they are in employment eligibility verification process. |
| Mismatch Date and E-Verify Case Number Fields moved to the top of the form. | Heighten visibility and easier for employee to locate. |
| New system-generated date for employees and employers to take action to resolve a mismatch | Clearer guidance for employees and employers. |
| Redesigned form layout. | Provide the reader with the purpose and action needed at the beginning of the form. |
| New employee rights section, "Your Rights in this Process". | Educate employees on their rights and responsibilities. |
| New employer section, "Instructions for Employers". | Help educate employers on their roles and responsibilities. |
| Replaced the grid with columns. | Improved tracking and 508 compliance. |
Referral Date Confirmation Letter
| Improvement Description | Benefit to Users |
|---|---|
| Redesigned the letter with a new layout, and document structure. | Clearer guidance for employees and employers. |
| Consolidated three (3) agency-based referral letters into one standard letter. | Saves time and burden on employer and employee. |
| Clarified case referred process steps. | Help the reader know where they are in the case referral process. |
| Renamed sections, "Why You Received this Document" and "Begin Resolving the Mismatch By <date>". | Easier for the reader to comprehend the instructions. |
New Features and Updates
| Improvement Description | Benefit to Users |
|---|---|
| Extended the duplicate case lookback period from 30 to 365 days. | Helps E-Verify users avoid creating an unintentional duplicate case. |
| Restricted users from creating a duplicate case when another case for the same employee is open. | Ensures E-Verify users follow the correct procedures for managing open duplicate cases. |
| Provided capability for a user to view and manage all duplicate cases. | Brings awareness to previously created cases on the same employee to avoid unintentional duplicate cases. |
| Redesigned the Search Cases Page to provide users with the capability to search cases by using a combination of multiple case fields at once. | Provides users with a more robust case search capability. |
| Provided users the capability to view secondary case attributes without the need to navigate from the current page. | Provides flexibility to view additional case data that wasn’t previously available on the Search Cases Page. |
| Provided capability to close a case at the Scan and Upload stage of the case creation process. | Reduces the burden to the user by streamlining the process to close a case. |
| Required users to download the Further Action Notice before referring a case. | Ensures E-Verify users follow the correct procedures when processing a Tentative Nonconfirmation (mismatch) case result. |
2021 Upgrades
New Features and Updates
| Improvement Description | Benefit to Users |
|---|---|
| Fixed a bug causing the ‘Reason for Delay’ screen to display incorrectly. |
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| Added functionality to allow U.S. citizens with SSA mismatches due to citizenship mismatches to resolve the mismatch with DHS. |
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| Updated E-Verify so that employment authorization decisions for Temporary Protected Status (TPS) are based on the most recent applicable Federal Register notice. |
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On August 4, E-Verify deployed a connection to a new data source that will improve E-Verify’s validation process for Temporary Protected Status (TPS) beneficiaries.
New Features and Updates for Direct Access Users
| Improvement Description | Benefit to Users |
|---|---|
| Add new data source to help determine employment eligibility for TPS beneficiaries. |
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New Features and updates for Web Service Users
| Improvement Description | Benefit to Users |
|---|---|
| Extended the duplicate case lookback period from 30 to 365 calendar days |
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| Restricted users from creating a duplicate case when another case for the same employee is open |
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| Increased the number of results returned during the duplicate case check. The default was 100 cases per page, with the option to return a minimum of 1 and a maximum of 120 per page |
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| Added a new case delay reason “Awaiting response on a case created with incorrect information” |
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| Provided capability to search cases by using a combination of multiple case fields at once |
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| Provided capability to close a case at the Scan and Upload stage of the case creation process |
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| Required users to download the Further Action Notice before referring a case |
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| Recently Auto-Closed Cases |
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Previous Upgrades
Last Updated Date: