Questions about E-Verify? We’re here to help.
You can find answers to many common questions right here on our Website, and we’re always just a phone call or email away if you need us.
E-Verify Support
The E-Verify Contact Center is available to assist you with using E-Verify, password resets, assistance with cases and technical support. We can also answer your questions about E-Verify policies and procedures, Form I-9, and employment eligibility.
We are available Monday through Friday, from 8 a.m. to 8 p.m. Eastern time, except when the federal government is closed. For users with hearing and speech impairment, Tele Typewriter (TTY) phone is available 8:00 a.m. to 8:00 p.m. Eastern time. Our normal response time for email inquiries is two federal government working days. If we need more time to respond to your inquiry, we’ll contact you within two federal government working days to explain why we need additional time and provide you with an estimated response time.
For Employers
For E-Verify Employer Agents
For Employees
E-Verify Technical Support
E-Verify Technical Support is available to help if you experience problems accessing and using E-Verify.
We are available Monday through Friday, from 9 a.m. to 8 p.m. Eastern time, except when the federal government is closed.
For Employees and Employers
Employee Self Services - myE-Verify
The E-Verify call center is available to assist you with E-Verify Case Status, using myE-Verify, uploading your documents, password resets, technical support, and more.
We are available Monday through Friday, from 8 a.m. to 8 p.m. Eastern time, except when the federal government is closed. TTY phone is available 8:00 a.m. to 8:00 p.m. Eastern time.
For Employees
Immigrant and Employee Rights Section (IER)
IER is available to answer your questions about immigration-related employment discrimination, including discrimination based on citizenship status, immigration status or national origin in Form I-9 and E-Verify processes.
For Employers
For Employees
IER accepts telephone calls and emails in any language, and has interpreters and translators available to assist.
Equal Employment Opportunity Commission (EEOC)
EEOC is available to answer your questions about employment discrimination, including discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information.
For Employees and Employers
Website Feedback
For Employers
Webmaster Contact
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