In March 2020, E-Verify extended the timeframe employees had to contest their Tentative Nonconfirmations (Mismatches). This extension was due in part to the Social Security Administration (SSA) closing their offices to the public. Many referred Mismatches have not received final responses. E-Verify will begin updating some referred mismatches with final responses.
To complete the E-Verify process, employers are required to close every case, including those cases that were recently updated with final responses. However, E-Verify will automatically close cases that receive a result of Employment Authorized.
Employers must close cases that were created in error, with incorrect information, or for employees who are no longer employed. Incomplete cases must also be closed.
Cases that are in a status of “Referred”, “Verification In Process”, or “Case in Continuance” are exceptions as these cases cannot be closed until final case results are issued.
Please refer to the E-Verify User Manual Section 4.1 and the E-Verify Quick Reference Guide for Employers for assistance and additional guidance on closing cases.
If you have questions or feedback, please email us at e-verify@uscis.dhs.gov.