How can I prevent a Tentative Nonconfirmation (Mismatch) in Self Check?

Self Check may issue a Tentative Nonconfirmation (Mismatch) result for your case if your name, Social Security number, date of birth, or other information do not match government records.

If your Self Check case receives a Department of Homeland Security (DHS) and/or Social Security Administration (SSA) mismatch result, you can choose to take action to resolve it.

To avoid a mismatch:

• Make sure your documents and records are accurate before you complete a Self Check case;
• Inform SSA if you have changed your name;
• If there is a spelling error or incorrect date of birth on your document, contact the agency that issued the document to correct the error;
• If you have two first names, enter both when you complete Self Check; and
• If your full legal name includes an apostrophe (‘) or hyphen (-), make sure you include it when you complete Self Check.

Related Resources

Social Security Administration Resumes E-Verify Operations