To close an account for a client, you must submit a termination request to E-Verify no later than 30 days before the date that the client would like to close their account. You may request termination electronically through E-Verify or submit a written termination notice to E-Verify@uscis.dhs.gov.
To close an account electronically:
- Log into E-Verify.
- From Clients, select View Existing Clients.
- Click Terminate for the appropriate client.
- Select a reason for termination.
- Click Termination.
During the 30-day period, you must resolve all open cases in E-Verify and not create new cases.