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An official website of the United States government

Dot gov

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Https

Secure .gov websites use HTTPS
A lock () or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

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What do I do if I get a Self Lock mismatch?

Resolve Self Lock mismatches by following the directions on your DHS mismatch notice. You will need to call the number provided and answer the challenge questions you selected during Self Lock setup.

What do I do if I get a Self Lock mismatch?
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