A DHS and/or Social Security Administration (SSA) mismatch means that the information your employer entered in E-Verify from your Form I-9 did not match records available to DHS and SSA. This does not necessarily mean you are not authorized to work in the United States.
An SSA mismatch may occur if:
- You didn’t update your citizenship or immigration status with SSA.
- You did not report your name change to SSA.
- Your name, Social Security number, or date of birth is incorrect in SSA records.
- Your SSA records contain another type of mismatch.
- Your employer did not enter your information correctly.
A DHS mismatch may occur if:
- Your name, Alien Registration Number (A-Number), USCIS Number, Form I-94 number or foreign passport number are incorrect in DHS records.
- Your U.S. passport, passport card, driver’s license, state ID, or foreign passport information could not be verified.
- Your DHS record is not up to date.
- Your citizenship or immigration status changed.
- Your record contains another type of error.
- Your employer did not enter your information correctly.