New Features and Updates
| Improvement Description | Benefit to Users |
|---|---|
| Extended the duplicate case lookback period from 30 to 365 days. | Helps E-Verify users avoid creating an unintentional duplicate case. |
| Restricted users from creating a duplicate case when another case for the same employee is open. | Ensures E-Verify users follow the correct procedures for managing open duplicate cases. |
| Provided capability for a user to view and manage all duplicate cases. | Brings awareness to previously created cases on the same employee to avoid unintentional duplicate cases. |
| Redesigned the Search Cases Page to provide users with the capability to search cases by using a combination of multiple case fields at once. | Provides users with a more robust case search capability. |
| Provided users the capability to view secondary case attributes without the need to navigate from the current page. | Provides flexibility to view additional case data that wasn’t previously available on the Search Cases Page. |
| Provided capability to close a case at the Scan and Upload stage of the case creation process. | Reduces the burden to the user by streamlining the process to close a case. |
| Required users to download the Further Action Notice before referring a case. | Ensures E-Verify users follow the correct procedures when processing a Tentative Nonconfirmation (mismatch) case result. |
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