Sample Further Action Notice of Mismatch with Department of Homeland Security (DHS) Records.

USCIS annually disposes of E-Verify employer records that are 10 years old or older per the National Archives and Records Administration (NARA) records retention and disposal schedule (N 1-566-08-7).

Questions about E-Verify? We’re here to help. 

You can find answers to many common questions right here on our Website, and we’re always just a phone call or email away if you need us.

E-Verify Support

The E-Verify Contact Center is available to assist you with using E-Verify, password resets, assistance with cases and technical support. We can also answer your questions about E-Verify policies and procedures, Form I-9, and employment eligibility.

A desk review is a compliance assistance tool that consists of phone calls, emails, interviews and document exchanges between E-Verify’s Account Compliance staff and E-Verify participants. Desk reviews allow compliance staff to help E-Verify participants correct employment verification activities that E-Verify staff have detected as non-compliant. Participants selected for a desk review provide compliance staff with E-Verify employment-related documents, such as Tentative Nonconfirmation (mismatch) notices, referral letters, and employment verification procedures and process documents.

You received this email because E-Verify provided a DHS and/or SSA Tentative Nonconfirmation (mismatch). A mismatch means that the information entered into E-Verify by your employer does not match records available to DHS and SSA. 

Form I-9, Employment Eligibility Verification, is the key element of E-Verify’s web-based employment eligibility verification. E-Verify electronically compares information the employer enters from Form I-9 to records available to the Social Security Administration and the U.S. Department of Homeland Security. This verification confirms an employee’s eligibility to work in the United States.

Although E-Verify uses information from Form I-9, there are some important differences between Form I-9 and E-Verify requirements.

As part of the E-Verify process, your employer gave you a Further Action Notice explaining that E-Verify could not confirm your employment eligibility in the United States.

When you hire a new employee, you must verify their identity and employment eligibility using Form I-9. You may be among the nearly 3 million proactive worksites that also use E-Verify to electronically verify Form I-9 information. The checklists, videos, and other English resources on this page will help you understand your responsibilities and make the hiring process easy.

Check out the resources customized for employers like you.