You received this email because E-Verify provided a DHS and/or SSA Tentative Nonconfirmation (mismatch). A mismatch means that the information entered into E-Verify by your employer does not match records available to DHS and SSA. 

Form I-9, Employment Eligibility Verification, is the key element of E-Verify’s web-based employment eligibility verification. E-Verify electronically compares information the employer enters from Form I-9 to records available to the Social Security Administration and the U.S. Department of Homeland Security. This verification confirms an employee’s eligibility to work in the United States.

Although E-Verify uses information from Form I-9, there are some important differences between Form I-9 and E-Verify requirements.

As part of the E-Verify process, your employer gave you a Further Action Notice explaining that E-Verify could not confirm your employment eligibility in the United States.

When you hire a new employee, you must verify their identity and employment eligibility using Form I-9. You may be among the nearly 3 million proactive worksites that also use E-Verify to electronically verify Form I-9 information. The checklists, videos, and other English resources on this page will help you understand your responsibilities and make the hiring process easy.

Check out the resources customized for employers like you.

A TNC case result means the Form I-9, Employment Eligibility Verification, information you entered into E-Verify differs from records available to Department Homeland Security (DHS) and/or the Social Security Administration (SSA). E-Verify needs more information before it can confirm employment authorization. 

Step by step instructions for an easy way to save a PDF copy of our manuals.

This manual provides guidance on E-Verify processes and outlines the rules and responsibilities for corporate administrators enrolled in E-Verify. Users must follow the guidelines set forth in the E-Verify Memorandum of Understanding for Employers (MOU) and rules and responsibilities outlined in this manual.

On March 20, the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

Because many areas are under stay-at-home orders due to COVID-19 and some online renewal services have restrictions, employees may experience challenges renewing a state driver’s license, a state ID card, or other Form I-9, Employment Eligibility Verification, List B identity document. Considering these circumstances, DHS is issuing a temporary policy regarding expired List B identity documents used to complete Form I-9, Employment Eligibility Verification.