A desk review is a compliance assistance tool that consists of phone calls, emails, interviews and document exchanges between E-Verify’s Account Compliance staff and E-Verify participants. Desk reviews allow compliance staff to help E-Verify participants correct employment verification activities that E-Verify staff have detected as non-compliant. Participants selected for a desk review provide compliance staff with E-Verify employment-related documents, such as Tentative Nonconfirmation (mismatch) notices, referral letters, and employment verification procedures and process documents.

USCIS protects E-Verify against system misuse through account compliance activities, such as identifying and resolving compliance issues, notifying employers of noncompliant behaviors, and offering compliance assistance in the form of emails, phone calls, desk reviews, and site visits. These account compliance activities assist and encourage E-Verify participants to use E-Verify as required by laws, rules, regulations and agency policies applicable to E-Verify and Form I-9, Employment Eligibility Verification. E-Verify Account Compliance: