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E-Verify Support

The E-Verify Contact Center is available to assist you with using E-Verify, password resets, assistance with cases and technical support. We can also answer your questions about E-Verify policies and procedures, Form I-9, and employment eligibility.

This guide outlines processes, rules and responsibilities for employers and employer agents enrolled in E-Verify through a Web service. Users must follow the guidelines set forth in the E-Verify Memorandum of Understanding (MOU) and the rules and responsibilities outlined in this guide and other applicable E-Verify guidance.

For purposes of this guide, the term “employer” means any person, company, or other entity who is required to complete Form I-9, Employment Eligibility Verification, including any individual with an E-Verify user account.

E-Verify employer agents use E-Verify to confirm the employment eligibility of the employees of other employers or participants. E-Verify employer agents frequently offer E-Verify along with other services, such as background checks, legal assistance and accounting services. E-Verify employer agents may also handle payroll and other administrative tasks that include managing the Employment Eligibility Verification (Form I-9) process.

E-Verify employer agents use E-Verify to confirm the employment authorization of their clients’ employees.

Recommended Actions for E-Verify Employer Agents

If you are an E-Verify employer agent, follow the steps below:  

1. Update E-Verify profiles for your: