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Driver’s License Verification

More than 80% of employees present a driver’s license or state-issued identification (ID) card as proof of identity for Form I-9, Employment Eligibility Verification. Employers enter information from their new hires’ Form I-9 into E-Verify and create a case. E-Verify compares that information against records available to the U.S. Department of Homeland Security.

DHS AND SSA MISMATCHES

A DHS or SSA Tentative Nonconfirmation (mismatch) results when the information entered in E-Verify does not match DHS records or data available to SSA. A mismatch does not necessarily mean that the employee is not authorized to work in the United States.

Photo Matching

If photo matching is triggered, employers must confirm that the photo displayed in E-Verify is identical to the photo on the document the employee presented for Section 2 of their Form I-9.

Photo matching is triggered automatically if an employee presented:

Tips for an Employee to Prevent a Tentative Nonconfirmation (Mismatch) Case Result

E-Verify may issue a U.S. Department of Homeland Security (DHS) and/or Social Security Administration (SSA) Tentative Nonconfirmation (Mismatch) case result for a variety of reasons. For a list of possible reasons why your case received a mismatch case result, see Why did my E-Verify case receive a mismatch case result?