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4.0 E-Verify Process Overview

The E-Verify process begins with a completed Form I-9. You must provide the Form I-9 information to your E-Verify employer agent so that they can enter the information into E-Verify to create your cases. E-Verify confirms employment eligibility by comparing the employee’s Form I-9 information entered in E Verify by the E-Verify employer agent with the information in records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS).

Case Results

After Form I-9 information has been entered into E-Verify, E-Verify promptly provides an initial case result to your E-Verify employer agent. An initial case result is the first, and sometimes final, case result provided by E-Verify. The manner in which your E-Verify employer agent communicates a case result to you is between you and your E-Verify employer agent.

CASE RESULTS - OVERVIEW

Employment Authorized

The employee’s information matched records available to SSA and/or DHS.

E-Verify Needs More Time

This case was referred to DHS for further verification.

Tentative Nonconfirmation (Mismatch)

Information did not match records available to SSA and/or DHS. Additional action is required.

Case in Continuance

The employee has visited an SSA field office or contacted DHS, but more time is needed to determine a final case result.

Close Case and Resubmit

SSA or DHS requires that you close the case and create a new case for this employee. This result may be issued when the employee’s U.S. passport, passport card, or driver’s license information is incorrect.

Final Nonconfirmation

E-Verify cannot confirm the employee’s employment eligibility after the employee visited SSA or contacted DHS.

Each case result is unique and may or may not require additional action by you, your E‑Verify employer agent and/or the employee. For specific guidance related to case results, review the E-Verify User Manual.

IMPORTANT: Your employee has the right to take action to resolve a mismatch. You may not take any adverse action against an employee because of an initial case result or the employee’s decision to take action to resolve mismatch. An employer may terminate an individual’s employment after the employer receives a final non-confirmation from E-Verify.

IMPORTANT: You may be required to provide a copy of the employee’s Form I-9 photo document to your E-Verify employer agent. Your employee is entitled to written notice explaining why he or she received a mismatch and an opportunity to take action to resolve the mismatch. 

 

Related Resources

Social Security Administration Resumes E-Verify Operations

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