3.0 Resource And Contact Information

The E-Verify public website is the primary resource for all E-Verify information, but do not hesitate to contact us by phone or email. For easy access to online resources, we suggest that you bookmark or save the websites as favorites so you’ll have easy access to them in the future.

E-VERIFY RESOURCES

E-VERIFY CONTACT INFORMATION

E-Verify Customer Support

E-Verify Customer Support is available to assist you with using E-Verify, password resets, assistance with cases and technical support. We can also answer your questions about E Verify policies and procedures, Form I-9 and employment eligibility. We are available Monday through Friday, from 8:00 a.m. to 8:00 p.m. ET., except when the federal government is closed. For customers with hearing and speech impairment, TTY phone is available from 8:00 a.m. to 5:00 p.m. ET.

Our normal response time for email inquiries is two federal government working days. If we need more time to respond to your inquiry, we’ll contact you within two federal government working days to explain why we need additional time and provide you with an estimated response time.

Department of Justice, Civil Rights Division, Immigrant and Employee Rights Section (IER)

IER is available to answer your questions about immigration-related employment discrimination, including discrimination based on citizenship status, immigration status or national origin in the Form I-9 and E-Verify processes.