E-Verify Employer and Employee User Support Enhancement

On March 12, 2015 E-Verify launched enhanced telephony applications with improved interactive voice response (IVR) technology as well as intelligent call routing features for its E-Verify Employee and Employer service lines.

Callers will use their voice or touch tone phone to navigate to automated answers or a service representative. The IVR system was designed to shorten wait times and enhance user service.

The E-Verify Contact Center offers FREE live assistance Monday through Friday from 8:00 am EST to 5:00 pm local time, except on federal holidays.