Once you refer a mismatch case, the employee must contact the Department of Homeland Security (DHS) or visit a Social Security Administration (SSA) field office within eight federal government working days to take action on their mismatch. The employee’s Referral Date Confirmation provides the date by which the employee must contact DHS or visit SSA.
For more information on how to take action on a mismatch, refer to the Referral Date Confirmation or visit our How to Correct a Tentative Nonconfirmation page.
E-Verify has extended the time frames to take action on certain mismatches. Please refer to the Temporary Policies Related to Covid-19 page for more information.