When you complete Section 1 of Form I-9 with your employer after you are hired, you have the option to provide your email address. If you provide your email address, E-Verify will only use it to send an email notification if additional action is required for your E-Verify case.

A DHS Tentative Nonconfirmation (Mismatch) case result means that the information your employer entered in E-Verify from your Form I-9, Employment Eligibility Verification, did not match records available to DHS.

If you are an employee or individual seeking employment, your employer may use E-Verify so it’s important that you understand what E-Verify is and how it works. 

We encourage you to learn more about the E-Verify process, including your rights and responsibilities as an employee and how to correct your records if a mismatch is found during the verification process.

E-Verify may issue a U.S. Department of Homeland Security (DHS) and/or Social Security Administration (SSA) Tentative Nonconfirmation (Mismatch) case result for a variety of reasons. For a list of possible reasons why your case received a mismatch case result, see Why did my E-Verify case receive a mismatch case result?

E-Verify is an internet-based system that compares information from your Form I-9, Employment Eligibility Verification, to records available to the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) to confirm that you are authorized to work in the United States. Participation in E-Verify is required of some employers by contracts or local laws, but many employers choose to participate on their own.

You can use Case History to view where and when your information has been used in E-Verify and Self Check. This feature increases  E-Verify’s transparency and adds to your security.

If you believe an employer has violated E-Verify program rules, discriminated against you, or treated you unfairly, we encourage you to report it. You may be able to receive pay for work you lost and even get your job back. Also, the employer may have to pay fines for violating E-Verify rules.

Questions about E-Verify? We’re here to help. 

You can find answers to many common questions right here on our Website, and we’re always just a phone call or email away if you need us.

E-Verify Support

The E-Verify Contact Center is available to assist you with using E-Verify, password resets, assistance with cases and technical support. We can also answer your questions about E-Verify policies and procedures, Form I-9, and employment eligibility.

Do you work in the United States? Are you looking for a job? Have you left the workforce? We have something for everyone! Our easy to use and free employee self-services will help you:

1. Check the status of your E-Verify case

2. Create a free myE-Verify account and do more:

   Upload your documents to resolve your E-Verify case