E-Verify may issue a U.S. Department of Homeland Security (DHS) and/or Social Security Administration (SSA) Tentative Nonconfirmation (Mismatch) case result for a variety of reasons. For a list of possible reasons why your case received a mismatch case result, see Why did my E-Verify case receive a mismatch case result?

Did you know that when you start a new job in the U.S., you must complete Form I-9, Employment Eligibility Verification, to prove your identity and employment eligibility? Did you also know that millions of employers use E-Verify to electronically confirm that their new employees are authorized to work? Learn more about your rights and responsibilities in the employment eligibility verification process from the videos and interactive materials on this page.

E-Verify is an internet-based system that compares information from your Form I-9, Employment Eligibility Verification, to records available to the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) to confirm that you are authorized to work in the United States. Participation in E-Verify is required of some employers by contracts or local laws, but many employers choose to participate on their own.

When you complete Section 1 of Form I-9 with your employer after you are hired, you have the option to provide your email address. If you provide your email address, E-Verify will only use it to send an email notification if additional action is required for your E-Verify case.

You can use Case History to view where and when your information has been used in E-Verify and Self Check. This feature increases  E-Verify’s transparency and adds to your security.

You received this email because E-Verify provided a DHS and/or SSA Tentative Nonconfirmation (mismatch). A mismatch means that the information entered into E-Verify by your employer does not match records available to DHS and SSA. 

Get answers to your myE-Verify questions.

Form I-9, Employment Eligibility Verification, is the key element of E-Verify’s web-based employment eligibility verification. E-Verify electronically compares information the employer enters from Form I-9 to records available to the Social Security Administration and the U.S. Department of Homeland Security. This verification confirms an employee’s eligibility to work in the United States.

Although E-Verify uses information from Form I-9, there are some important differences between Form I-9 and E-Verify requirements.