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Module 4

Topics Key Points Key Questions
Tentative Nonconfirmation (mismatch)

A mismatch case result means that information entered into E-Verify does not match records available to DHS and/or SSA. It is possible for an employee to receive a dual mismatch, which means the case received a mismatch result from both agencies at the same time because information entered into E-Verify does not match records available to both DHS and SSA. E-Verify identifies the agency or agencies associated with the mismatch in the Further Action Notice. This does not mean the employee is not authorized to work. While resolving mismatches, employees must be allowed to work without any change in working conditions, regardless of how long the resolution process takes.

A case can result in a mismatch with DHS because the employee’s: 

  • Name, Alien number, I-94 number and/or foreign passport number are incorrect in DHS records.
  • U.S. passport, passport card, driver’s license, foreign passport or state ID card information could not be verified.
  • Information was not updated in the employee’s DHS records.
  • Citizenship or immigration status changed.
  • Record contains another type of error.
  • Employer entered information incorrectly in E-Verify.
  • Photo did not match..
 
Automatic Close Case Automatic Closure for Employment Authorized Cases
E-Verify will automatically close cases that receive an initial result of Employment Authorized, and applies a standard closure reason. Employers will not have to manually close the case. Therefore, when a case receives an EMPLOYMENT_AUTHORIZED status, users will now see CLOSED. Employers should rely on the case eligibility statement to determine if the employee is employment authorized.

Are employers required to close every E-Verify case?

Answer:

Yes, each E-Verify case must be closed.

 

Related Resources

Social Security Administration Resumes E-Verify Operations

Last Reviewed/Updated: