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5.3.1 Reset Corporate Administrator’s Password

To reset a corporate administrator’s password or delete the account, follow the steps outlined in Reset User’s Password/Delete Account– Process Overview.

RESET USER’S PASSWORD/DELETE ACCOUNT – PROCESS OVERVIEW
  • To reset a user’s password, follow the steps in Manage Company Location Users – Process Overview to find the user who needs his or her password reset.
  • From Company Locations, click Manage Company Location Users 

Click the appropriate User ID to display the view/modify user information page or search (User ID, First Name and Last Name).

Click Change Password

screenshot of the user roles page
Change Password

  • Enter new temporary password.

  • Confirm new temporary password.

  • Click SAVE.

Note: Program administrators must notify users of the temporary password. E-Verify will prompt users to create a new password for security purposes. 

screenshot of change password page

DELETE CORPORATE ADMINSTRATOR ACCOUNT

Corporate administrators may delete the account of another corporate administrator by following the steps in Corporate Locations– Process Overview. 

DELETE CORPORATE ADMINISTRATOR – PROCESS OVERVIEW

Click Delete User on the User Company Locations page. 

Follow the steps in View Existing Administrators– Process Overview above to find the corporate administrator whose account needs to be deleted.

  • Under Actions, click the delete icon of the user’s account you wish to delete.

  • Click Delete User on the User Company Locations page. 

user role web page

Click Yes, Delete User.

screenshot of the delete user page
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