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2.5.2 Delete User Account

Corporate administrators or program administrators may delete users account by following the steps in Delete Users – Process Overview.

Delete Users – Process Overview

  • First, follow the steps in View Company Location Users – Process Overview above to find the user who needs to be deleted.
  • Click the Delete icon in the row under Actions of the user’s account you wish to delete on the User Summary List page.

Screen capture showing users, how to edit their information and delete them.

OR

  • Select the link for the appropriate User ID to open User Information page.

Screen capture showing users (by User ID), how to edit their information and delete them.

Screen capture showing user information

  • Click Delete User on the View/Modify User Information page.

Screen capture showing user information to be deleted? and a red button: Yes, Delete User

  • In both instances, the User Deletion Information page will open, displaying the information for the user whom you want to delete. Click Delete User to delete the user’s account.
  • After you click Delete User, changes will be permanent.
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