3.0 Resource And Contact Information

The E Verify public website is the primary resource for all E Verify information, but do not hesitate to contact us via phone or email. For easy access to online resources, USCIS suggests that employers bookmark or save the websites as favorites for easy access to them in the future.

E-VERIFY RESOURCES

E-VERIFY CONTACT INFORMATION

The E-Verify Contact Center is available to help you with using E-Verify, password resets, cases and technical support. We can also answer your questions about E-Verify policies and procedures, Form I-9 and employment eligibility. We are available Monday through Friday, from 8 a.m. to 8 p.m. Eastern, except when the federal government is closed. For users with hearing and speech impairment, TTY phone is available from 8 a.m. to 8 p.m. Eastern, except when the federal government is closed.

Our normal response time for e-mail inquiries is two business days. If we need more time to respond, we’ll contact you within two business days to explain why we need additional time and provide you with an estimated response time.

U.S. Department of Justice, Civil Rights Division, Immigrant and Employee Rights Section (IER)

IER is available to answer your questions about immigration-related employment discrimination, including discrimination based on citizenship status, immigration status or national origin in the Form I-9 and E-Verify processes.

Equal Employment Opportunity Commission (EEOC)

EEOC is available to answer your questions about employment discrimination, including discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information.