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1.3 Overview Of User Roles

Enrolled employers can assign their users with different permissions and functions, depending upon the user’s role. Corporate administrators are the only user role with access to the corporate administrator account. Every verification location (employer account) must have at least one program administrator who provides support for general users and manages the location’s profile. A verification location can choose to have general users in addition to program administrators who will only be able to create and manage all cases. Corporate administrators oversee E-Verify use and provide support to all enrolled verification locations and users at these locations. As a corporate administrator your primary functions are to enroll the employer’s verification locations in E-Verify and to manage the information and users that are linked to your corporate administrator account. The corporate administrator account on its own does not allow you to create, view, or manage cases in E-Verify.

Corporate administrators must successfully complete the online corporate administrator tutorial and pass the knowledge test before privileges to add and manage the employer’s verification locations are granted. The user will be prompted to take the tutorial when he or she logs in to E-Verify for the first time. If a corporate administrator has the need to create or manage E-Verify cases in addition to his or her administrative responsibilities, he or she may also create a program administrator account for his or her use.

Program administrators and general users must successfully complete the online E-Verify tutorial and pass the knowledge test before they can create or manage cases. Users will be prompted to take the tutorial when they log into E-Verify for the first time.

For more detailed instructions on creating and managing cases, refer to the E-Verify User Manual.

Review the permissions of each user role in the User Role Overview below.

USER ROLE OVERVIEW

User RolePermissions
Program Administrator (at least one required)

Every E-Verify account must have at least one program administrator. The program administrator is responsible for following all E Verify program rules and staying informed of changes to E Verify policies and procedures.
The program administrator role includes functions of a general user.

Permissions include:

  • Registering new users
  • Creating user accounts for other program administrators and general users
  • Creating and managing cases
  • Viewing reports
  • Updating profile information for other program administrators general users, and themselves
  • Unlocking user accounts
  • Closing company and user accounts
General User (optional)

Employers can have as many or no general users as they desire. The general user is responsible for following all E Verify program rules and staying informed of changes to E Verify policies and procedures.

Permissions include:

  • Creating and managing cases
  • Viewing reports
  • Updating their own profile
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