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4.1 User ID And Password Creation

A corporate administrator or program administrators can add users in E-Verify. After registration by the program or corporate administrator, users receive an email with a user ID and initial password. When users are registered by the corporate administrator, they will receive an email with a user ID and temporary password. E-Verify will prompt users to change the initial password for security purposes. Users must not share their passwords with other users. Each user must have their own user ID and password.

Passwords are case-sensitive and must be between 8-14 characters, different from the assigned user ID, changed every 90 days, and have the following characteristics:

  • At least one uppercase or lowercase letter;
  • At least one number;
  • At least one special character - special characters include: ! @ $ % * ( ) < > ? : ; { } + - ~;
  • Contain no more than two identical and consecutive characters in any position from the previous password; and
  • Contain a non-numeric in the first and last positions.

Additionally, passwords should not:

  • Contain any dictionary word
  • Contain any proper noun or the name of any person, pet, child or fictional character, nor any employee ID number, Social Security number, birth date, phone number or any information that could be readily guessed about the creator of the password
  • Contain any simple pattern of letters or numbers, such as ’qwerty’ or ’xyz123’
  • Contain any word, noun or name spelled backwards

PASSWORD EXAMPLE

This is an acceptable password:
IL!keH2o

At least 8 characters in length:

  • An uppercase letter;
  • A lowercase letter;
  • A special character; and
  • A number.

E-Verify automatically prompts users to create a new password every 90 days. However, users who think their password has been compromised should change it immediately. The new password cannot be the same as any of the last six passwords.

After creating a new password, E-Verify will prompt users to confirm their email address and telephone number, and provide updates, if necessary.

UNLOCK USER ID

User IDs are sometimes deactivated or locked:

To comply with federal security guidelines, USCIS is required to deactivate any user ID that has not been accessed within the past 270 days. A deactivated user ID will not affect the status of your E-Verify case.  

If a user attempts to log in with an incorrect password three consecutive times, the user is locked out of E-Verify. Users contact their program administrator (or corporate administrator for a Corporate Account) to reset your password. If your program administrator is not available contact the E-Verify Contact Center.  

 E-Verify Login Page showing "Forgot User ID" link

 

CHANGE YOUR PASSWORD

Users who know or suspect that their password was compromised should change it immediately. To change a password, follow the steps in Change Password – Process Overview.

CHANGE PASSWORD – PROCESS OVERVIEW

From User Account, select User Profile.
Corporate Administration homepage

Click Change Password

  • Enter Old and New Passwords page will display.
  • Type current password in the Old Password field.
  • Type new password in the New Password field.
  • Retype new password in the Confirm New Password field. The new password cannot be the same as any of the last six passwords.


    Screenshot of the Enter Old and New Passwords screen

Click Save.

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