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3.0 Account Administration

How to Change Your E-Verify Employer Agent

If you decide to use a different E-Verify employer agent, you should first identify a new E-Verify employer agent and establish a relationship. Your new E-Verify employer agent must enroll your company as a client in E-Verify. After your company is enrolled, you may begin using your new E-Verify employer agent.

After enrollment, you may begin using E-Verify. You may need to continue to work with your previous E-Verify employer agent to close any open cases, such as those with a case result of SSA and/or DHS mismatch or Case in Continuance. After the remaining open cases have been closed, your former E-Verify employer agent must close your client account. E-Verify will send an email to your former E-Verify employer agent confirming that your client account is closed. The email instructs your former E Verify employer agent to provide you a copy of the confirmation for your records.

How to Use E-Verify without an E-Verify Employer Agent

If you decide to use E-Verify without an E-Verify employer agent, you should enroll your company in E-Verify using the employer access method. For more information on enrollment, review the Quick Reference Guide for E-Verify Enrollment available at www.E-Verify.gov.

After enrollment, you may begin using E-Verify. You may need to continue to work with your previous E-Verify employer agent to close any open cases, such as those with a case result of SSA or DHS mismatch or Case in Continuance. After the remaining open cases have been closed, your former E-Verify employer agent must close your client account. E-Verify will send an email to your former E-Verify employer agent confirming that your client account is closed. The email instructs your former E‑Verify employer agent to provide you a copy of the confirmation for your records.

After the account is closed, you will no longer have access to the cases created by your former E-Verify employer agent, nor can the cases be transferred to your new E-Verify employer agent. If you want access to your case information, we recommend asking your former E-Verify employer agent to print a report of your cases before your E-Verify account is closed. 

How to Terminate Your E-Verify Participation

To terminate your participation in E-Verify for any reason, you must submit your request through your E-Verify employer agent no later than 30 days in advance of the date you would like the account closed.

During this 30-day period, your E-Verify Employer Agent must resolve all open cases in E-Verify and not create any new cases. Your E-Verify Employer Agent is required to close all open E-Verify cases, even after the request to terminate your E-Verify account is made.

Once we approve the request to close your account, we will send your E-Verify employer agent an email confirming that we have terminated your company’s participation in E-Verify. The email instructs your E-Verify employer agent to provide you a copy of the confirmation for your records.

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