Only program administrators can view user information and reset passwords. View Existing Users allows program administrators to view, search and maintain the general users and program administrators assigned to the company, as demonstrated in the View Existing Users – Process Overview.
View Existing Users – Process Overview
- From Company Account, select View Existing Users.
- Search for a user using the criteria displayed in each field.
- Click Search.
- This Users list displays a list of all user accounts. You can view or modify a user account by selecting the user ID link or click on the view action icon.